Test Date Transfer / Cancellation Policies
Candidates who seek to cancel their registration or transfer test dates must do so in writing to ILSC test centers. Requests submitted within the five-week period prior to the test date will only receive a refund less a 25% administrative fee if they can satisfy to the Administrator that their ability to sit the test has been affected by illness or serious cause.
Apply for Refunds and Test Day Transfers
Candidates must lodge an application for refund or test day transfer no later than five working days after the test date.
- Please download the IELTS request refund or test date transfer form and fill it in.
- Return the form along with acceptable documentation* to the test centre by email.
- The Administrator will advise the candidate within one week of lodging the application whether or not their request has been approved.
*Acceptable documents may include a medical certificate from a qualified medical practitioner, a death certificate, or a police report. Statutory declarations and certificates signed by family members are not acceptable.
An $60 admin fee will be applicable if your request for refund is approved or $65 if your request for test date transfer is approved.
Select a new Test Date
Candidates who have been approved for transfer must select a test date within the next three-month period and this will be approved by the Administrator depending on availability for the selected test date. There may be limited availability for test dates in the first five-week period. Candidates who wish to transfer to a test date more than three months away should apply for a refund and then re-apply for the test.